Privacy Policy for Home Care Services

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Privacy Policy

Guardian Grove Home Care Services
Effective Date: August 01, 2026

Guardian Grove Home Care Services (“Guardian Grove,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, submit an online inquiry, or interact with our advertising and lead-generation forms.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name 
• Email      address 
• Telephone      number 
• Information      submitted through contact or lead forms 
• General      information regarding your interest in home care, therapy, or related      services 
• Information      you provide when communicating with us by telephone, email, website,      social media, or other means 

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

We encourage you not to submit sensitive medical or financial information through general website contact forms or social-media lead forms.

How We Use Your Information

We may use information we collect to:

• Respond      to inquiries about our services 
• Contact      you regarding home care, therapy, or other services you have expressed      interest in 
• Determine      whether Guardian Grove may be able to assist you or your family 
• Schedule      consultations or follow-up conversations 
• Provide      customer service 
• Operate      and improve our website and services 
• Measure      the effectiveness of our advertising and marketing 
• Maintain      business records 
• Protect      against fraud, misuse, or security threats 
• Comply      with applicable legal and regulatory requirements 

Submitting an inquiry does not obligate you to purchase services from Guardian Grove.

Advertising and Lead Forms

Guardian Grove may advertise through third-party platforms, including Facebook and Instagram.

When you submit information through a third-party lead form, the information you provide may be transmitted to Guardian Grove so that we can respond to your inquiry.

Your use of those platforms is also governed by the privacy policies and terms of the applicable third-party platform.

Cookies and Analytics

Our website may use cookies, analytics technologies, advertising pixels, and similar technologies to understand website activity, improve our services, and measure advertising performance.

These technologies may collect information about your device, browser, website interactions, and how you arrived at our website.

You may be able to limit cookies through your browser or device settings.

How We Share Information

Guardian Grove does not sell your personal information.

We may share information with service providers that assist us in operating our business, website, communications, advertising, technology systems, or other business functions.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of Guardian Grove, our clients, or others.

We expect service providers that receive personal information from us to use it only for legitimate business purposes and to appropriately safeguard that information.

Data Security

Guardian Grove takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Massachusetts regulations establish security requirements for businesses that own or license certain personal information concerning Massachusetts residents. 

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, comply with legal requirements, and resolve disputes.

Your Choices

You may contact us to:

• Ask      questions about the personal information you have provided to us 
• Request      that we update or correct your contact information 
• Ask us      to stop contacting you for marketing purposes 
• Request      deletion of information when appropriate and legally permissible 

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly use our website to solicit personal information directly from children under 13.

Third-Party Websites

Our website may contain links to third-party websites or services. Guardian Grove is not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review the privacy policies of any third-party website or service you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or Guardian Grove's privacy practices, please contact us:

Guardian Grove Home Care Services
South Shore, Massachusetts
Email: info@guardiangrovehc.com
Phone: (781) 783-2448
Website: www.guardiangrovehc.com